All orders ship within 3-5 business days of placement via USPS priority mail with delivery confirmation. You'll receive a shipment notification email after your order goes out. Please contact us if you have any special shipping needs.
Shipping for international orders is based on country; orders are shipped via USPS First Class international and can take about two weeks to arrive, but this may be longer depending on customs. We are not responsible for a package taking longer than the USPS stated delivery time, and First Class International shipments cannot be tracked once we ship them. If you are concerned about tracking, please contact us to make other shipping arrangements.
Please note that international shipments may be subject to import tax upon arrival at their destination and Lunar Nourishment is not responsible for customs fees or taxes charged upon arrival.
We hope you'll never have to return an item, but in the event that your order arrives damaged and or less than you expected, returns can be made within 7 days of receiving your order.
Please contact us before sending an item back to authorize a return. Items should be sent back in original condition, and include a note stating the reason for your return or exchange, as well as a return address. We can either issue a refund or exchange for another item. We do not refund shipping costs. Should you have any other issues with an order, please don't hesitate to contact us and we'll do our very best to take care of you.